by Caroline Leach | Aug 20, 2018 | Learning, Social Media
Do you ever wonder which people to mention in your LinkedIn posts to increase engagement through likes, comments and shares?
Here’s how to go beyond mentioning people who might be interested in your content, being more targeted in who may be most engaged.
Start by making a list of the people you’ve included in your article or your post.
(And if you haven’t included others, see how you can weave in a few people and credit their ideas. Why? That will broaden the group of people who may be interested in your content. Those who are included may want to share your content with their networks, extending its reach and impact.)
Next, look at your mutual connections. These display in the mobile app, in the Highlights section right under the person’s Summary. Choose some or all of your mutual connections to mention in your post, the area on the Home feed where you “share an article, photo, video or idea.”
This is a serendipitous discovery I made recently in my series of profiles on how professionals are boosting their careers through social media. The series began with photographer Jessica Sterling and will continue in the months ahead.
The mentions feature is currently available for posts, but not for articles on the LinkedIn publishing platform. So after I’ve published an article and shared a post about it, the next day I do a post on the article that mentions people. This calls attention to the article to people who might be interested in it and who might engage with it.
As I was doing this for a profile on YouTuber Angelica Kelly, I looked at our mutual connections. We had 78. The people we both know would logically seem to be the ones who might have the most interest in the profile. So I mentioned about half of our mutual connections, based on my assessment of each one.
And of that number, about 50% liked the article and 25% wrote a comment. All of the comments except for one came from people who were mentioned. It was exciting to see a community take shape in the comments.
This is something I look forward to experimenting with over time. As I do, I’ll share upcoming posts about trends and patterns in engagement with mutual connections. (Note: opinions expressed in this blog are my own.)
Speaking of mutual connections, here’s another article I wrote about how to make the most of them. You can understand the broader social network, get to know a new colleague or client, and discover opportunities for collaboration.
And since social media is all about reciprocity, I’m making an effort to engage in the content of the people I’m mentioning. When I see their content in my home feed, I’m more likely to like, comment on or share it.
One caution is to not mention people too often and wear out your welcome. Once a week is probably the max, making sure the content is relevant and likely to be welcomed by the people you’re mentioning.
How have you tapped into mutual connections to engage people with your content?
by Caroline Leach | Aug 13, 2018 | Learning, Social Media
“If I can do it, you can too.”
So says Angelica Kelly, the creative force behind the YouTube channel, You Brew Kombucha. Her 31 videos shot over a single summer weekend in 2017 have attracted 11,000 subscribers. All without advertising.
Why did she do it? How did she do it? And what is kombucha?
It’s “a beverage produced by fermenting sweet tea with a culture of yeast and bacteria.” And this sweetened tea is believed to have several health benefits, including boosting energy and immunity.
Angelica shared this with me one recent summer afternoon. We enjoyed a refreshing cup of cold green tea scented with jasmine she brought for our chat.
My first memory of Angelica is a Skype interview when she was a summer intern candidate at my employer (note: opinions expressed in this blog are my own).
She hit the ground running and never looked back. Her internship evolved into a full-time job as a corporate communications specialist. That led to a series of increasingly responsible roles. And she’s now a senior manager of internal communications at a new company.
Her Instagram posts started catching my eye over the last year. I wanted to learn more about her side gig. She was a fascinating candidate for my series of profiles on how professionals are boosting their careers through social media.
What I found was inspiration about learning, about experimenting and about exploring passions.
Here’s what Angelica shared …
Tell me about this tea we’re drinking.
It’s Chinese green tea, scented with jasmine. The cold brewing reduces the astringency. Good tea can be brewed over and over.
And all tea comes from essentially one plant – the camellia sinensis. I’m fascinated by how you can make so many teas from one plant.
Tea helps relax you and bring you back to nature. You’re literally just drinking a leaf.
How do you show up in social media?
There’s an unspoken belief that your work persona has to be different from your non-work persona. I believe they are one in the same. But people are multi-faceted, so there is a time and a place for certain topics.
Social media is all about using the available resources. You can share your knowledge and help others learn in social.
I’m on Instagram, Facebook, LinkedIn, Reddit and YouTube.
On Instagram I follow experts in fields of interest. I find them through hashtags and search. (BTW: her Instagram has the perfect summary: I strategize, I write, I read – for fun and for work. To recreate, I create. Check out one of my passion projects @youbrewkombucha on Insta + YouTube.)
My search process starts with books. Then I look online for the best sources of knowledge on the topic. I scour websites and blogs. I’ll follow my favorites’ social media handles and see who comments, who’s engaged and who’s asking or answering questions. And that’s how I connect to other learners.
On Facebook there are so many communities for niche groups. I’ve found home brewer groups for my kombucha research. There’s an interesting dynamic of knowledge sharing, and these are places to troubleshoot questions.
What else is unique about your research process?
It’s fun diving into a field where I feel out of my element. I read a lot of reference books. I borrow ebooks from the library through a great app called Libby, by OverDrive.
Learning is about allowing ourselves to be curious – to be fascinated by a topic. It’s important to be curious in all aspects of life and to go into things with a “beginner’s” mind.
Networking with people, asking questions and connecting with other enthusiasts and subject matter experts are all great ways to learn.
What are your LinkedIn rituals?
At the end of every year I take stock of the personal and professional. I consider what I’m grateful for and what I want to improve.
I use LinkedIn like a notepad and do an annual update after this reflection process. Everything professionally relevant goes into my LinkedIn profile. Accomplishments. Interests. Volunteering. Big projects that highlight transferable skills and new knowledge I’ve gained.
To understand what’s in the ecosystem, I follow and keep tabs on various companies. It’s also interesting to see how others see my company, through their comments and shares. As a communicator, understanding that external perception is crucial.
Why did you launch a YouTube channel?
This is my newest platform. As a viewer and consumer of content, I created the resource I wish existed for me. I couldn’t find a comprehensive YouTube channel on kombucha. I’m all about knowledge sharing, so I wanted to house everything I learned all in one place to make it easy for new learners.
My husband, Ryan, is a writer in the film industry. Together, we created three dozen videos over a weekend. He helped with planning the shoot, rigging the lighting, sequencing the segments and editing the footage.
Ryan understands the intricacies of video and where quality matters. For example, a mismatched quality of video and the heart of what I’m trying to convey could turn viewers off.
I’m a home brewer, not a professional expert. This is a passion project. So I wasn’t trying to make it look super polished. It has a low-budget feeling. It’s more realistic. It says “I’m one of you,” to my audience members, and that makes the topic more accessible.
In the process of shooting the videos I learned not to be camera shy. It doesn’t have to be perfect. It’s not about you. It’s about your audience and what they can learn.
People told me I should release the videos in phases. But I wanted to be the most comprehensive kombucha home brewer resource. So I released all the videos at once. I didn’t want any of it to be incomplete in any way. They’re like a 101 entry-level college course.
To promote them, I posted in the Facebook home brewer groups. Some groups are open to sharing of self-created resources, and others aren’t. But I trusted the information was good and that people who wanted it would find it.
And they did. In under a year, my subscribers grew to more than 11,000. I’ve enjoyed engaging with a small but zealous community of followers – or “discerning enthusiasts” as I like to call them. (I consider myself a discerning enthusiast too). Many of them are in the United States, and some are from as far away as Brazil and Australia.
What are the “do’s” you observe in social?
Be authentic and genuine. That’s the first thing. Just make it; never fake it till you make it.
Give credit. If you repost, find the source and give credit. This is important because the reason people make things is to create joy or inspire some other feeling or reaction. They deserve credit for their work.
Focus on things I’m doing and people I’m with. Those are so much more interesting than too many photos of me.
Teach somebody something or give a new perspective on something.
Let social media spark personal connections. Share your enthusiasm with others. Let it be a catalyst that leads you to dinner or afternoon tea with an old friend or a colleague.
Be careful about negative topics. But don’t sugarcoat like everything is perfect.
How does empathy guide your social involvement?
You never know what state of mind people are in when you put stuff out into the world. And I think about my own state. Rather than using social media as a venting platform that could bring someone else down, I’ll reach out to a circle of friends to talk.
This is so personal and unique to what works for each individual, but if I’m feeling negative, I don’t share in social unless it can spark a constructive dialogue or inspire positive change.
What’s next for you?
My kombucha and tea research is evolving into a focus on Chinese pottery. I’m learning about how different glazes and clays affect tea brewing. And that has led to looking into ceramics classes. That may be the next big thing. It’s all part of my personal quest to be curious in all aspects of life!
Are you as energized by Angelica as I am? Want to learn more about her? Here’s how you can connect:
YT: You Brew Kombucha
IG: @angellykelly | You Brew Kombucha
FB: facebook.com/ange.c.kelly
LI: linkedin.com/in/angelicakelly/
Web: youbrewkombucha.com
Watch for more profiles coming soon. And if you’d like to be profiled, leave me a comment. I’d love to hear from you!
by Caroline Leach | Jul 15, 2018 | Learning, Social Media
If social media is all about reciprocity, so is learning.
That’s what I learned from a recent visit at a sales and service center.
I got great ideas about leadership and service, plus inspiration from and admiration for a group of pros who serve customers every day. (Note: opinions expressed in this blog are my own).
One of the things I love about my employer is the focus on employee resource groups, or ERGs. And I enjoy leading mentor circles with two of them – Women of AT&T and HACEMOS, the Hispanic and Latino group.
So when Shandria Alexander along with Norma Vega-Guadian from one of my mentor circles invited me to speak at their site during a career development week, I was excited to do it.
Was I ever in for a surprise. If you want to make someone feel welcome, here’s how to do it.
Shandria and Norma met me outside the front door when I arrived, along with their leadership colleagues Louie Lewis and Joe Landazabal.
As soon as they opened the door, I was greeted by the leadership team singing, dancing and clapping. Team members took pictures and videos to capture the moments. A banner welcomed me.
And most amazingly, Shandria had my own bitmoji created as Social Media Woman!
It’s now in a visible spot for me every day, as an ever-present reminder that we all have super powers. We can all solve problems. We can all make our workplace better every day.
As we toured the site, the energy and enthusiasm of the team were palpable. The natural sunlight, the fun summer decor and the festive balloon awards for sales milestones make it an engaging place.
Next I met with participants in the company’s leadership development program. They shared their best customer experience tips.
- One person focused on energy, standing up during calls and smiling broadly so his enthusiasm comes through to customers.
- Another person talked about how he strives to bring positivity to the work environment so everyone can do their best work.
- And yet another shared how her study of theater enables her to coach people to connect better with customers and their needs.
Next up was video time with Victor Rosales. He completed his degree in communications and public relations last year, and he’s putting it to great use.
In his recording and editing studio, he has perfectly positioned reminders on the walls to remind people to relax, breathe and have fun on camera.
Victor designed a true-or-false Q&A about social media for career building. And Shandria followed it up with some rapid-fire questions of her own.
The day wrapped up with lunch with the site’s leadership team. What an inspiring group of people. This is a team of people flying in formation, seamlessly passing the baton to each other and bringing their strengths together.
- They talked about getting to know people – their families, their work and their fun – both employees and customers.
- They talked about asking employees what they think and encouraging them to solve problems, rather than simply providing an answer.
- They talked about accountability, and asking team members if the response they gave to solving a problem would be the same one they’d give in an interview. Great question!
With both groups, we talked about social media for career building.
For starters, why is this important? There are three big reasons, from my recent research …
- Building a professional network over time
- Learning continually about your field, your company and your industry, and
- Sharing your knowledge to become a thought leader.
Once you’re clear on the “why,” the “what” takes the form of 10 tips …
1. Follow your company’s social media policy. Make sure you read, understand and follow your company’s policy. Disclose your affiliation with the company. Don’t ever share confidential or propriety information.
A good practice is to keep your posts positive and upbeat. When in doubt about whether something is appropriate for sharing, ask someone such as your supervisor or a social media team member, or simply don’t post.
2. Decide what you want to be known for. Who do you want to be? What is your personal brand? Whether you actively define your personal brand and act in accordance with it or not, you have a brand.
Marketing strategist and author Dorie Clark has an easy way to find out what it is. Ask colleagues for three words that describe you, she advises. Look for patterns in their responses. Is that what you want to be known for? Or do you want to change it? This will help define your content areas of focus in social media.
3. Pick where to play. LinkedIn is the #1 place for professionals and is the nexus of your network. Twitter is for news, real-time events and thought leaderships in micro bursts — and the site I visited is establishing a terrific presence.
Instagram is on the rise for visual brand building. If you want to see people who are representing their professional lives well in Instagram, check out Sparkset App. Curated by Tiffany Frake, this account shows you amazing images of what people do in their careers.
4. Always be connecting. Your network is the community you build in social media. This is more important than ever. Why? Social media algorithms are always changing. Organic reach – the stuff you don’t pay for when you post – is declining. So having a community of committed people is important.
Start with the people in your contact list on your smartphone. Are you connected with all of them on LinkedIn? Following them on Twitter?
Whenever you send a LinkedIn invitation, always personalize it. That makes you more memorable and increases the likelihood your invitation will be accepted.
Scan your calendar each week and see if you’ll be meeting anyone new. You can visit their LinkedIn profile to get to know them in advance, and you can send them a personalized invitation to connect.
Did you join a new community group? How about a mentoring circle? Anytime you join a new group connect with the people in social.
5. Observe other’s content to see what works. Scroll through your LinkedIn home feed every day. See what content catches your eye and why. Look at the engagement – likes, comments and shares.
Many people are doing a great job documenting what they’re doing and what they’re working on (of course, only those things that can be shared publicly). Think about how you could document what you’re doing in the course of your day that would be interesting to your network.
Is a colleague getting an award? Is the team celebrating a win? Are you continuing your learning through courses or seminars? Those could all be topics to share.
6. Get to know leaders and colleagues. People you might not be able to spend a lot of time with are often accessible in social media. You can establish relationships by engaging with their content.
Go beyond liking it and post thoughtful comments. Build on their content by adding your point of view or asking a question. Share the content with your networks if it fits with the topics you focus on.
Just don’t go overboard and engage too much. Once a week is about right.
7. Mention and tag people. To expand the reach of content you post, @mention people who might be interested in it. That way, they’ll be notified of your post. They’re more likely to see it and engage with it.
Again, don’t go overboard and do this too much. One a week is about right.
8. Use hashtags. Use hashtags relevant to the content you post, so more people find it. At AT&T, we use #LifeatATT. And we use #ATTImpact when serving our communities. Your organization probably has its own hashtags.
And you can always create your own. My colleague John Stancliffe uses #KeepUpTheAwesome.
9. Analyze your analytics. Look at the analytics the various social platforms provide, to see which of your content is resonating the most with your network.
Beyond that, you can create and analyze your own data. I created a spreadsheet for deeper analysis of my weekly LinkedIn articles.
This led to discoveries about articles that got the most views and engagement. First, they answered important questions for people. Second, they combined personal knowledge and existing knowledge in new ways that only I could write about.
10. Experiment and learn. Try new things with your content. See how your network responds. Sometimes what you expect to get a lot of engagement WON’T, and vice versa.
For example, to test the data point that “it takes 20 LinkedIn posts every month to reach 60% of your audience,” I did an experiment. I posted content every weekday for a month to see what I’d learn. That post did well with almost 1,000 views.
Another time I was annoyed by immediate spam messages people sent me after I accepted their LinkedIn invitations.
So I started a list of “what not to do in LinkedIn.” Then I Googled the topic to see if I’d be covering new ground. It turns out, I wasn’t. So I wrote a different article. But I mentioned the “what not to do” piece I’d considered.
Jason Dunn left a comment and said he was interested in “what not to do.” So I posted it after all.
It’s my most viewed article to date, with 1,200 clicks. And I almost didn’t share it.
The lesson? Keep experimenting!
by Caroline Leach | Jul 6, 2018 | Social Media
Do you have a high school senior applying to college this fall? Or a sophomore or junior starting to gear up for college apps?
In any event, you and your student are busy. Academics. Athletics. Activities. Test prep. Community service. College apps. Family. Friends. And so on.
The Common Application for the 2018-19 college application cycle opens on August 1. It’s the same date for the University of California and many others.
As a high school parent, just thinking about it all makes me want to stop and take a break.
As a corporate VP with a side gig writing, researching and speaking about career building through social media, it gets my wheels turning.
There may be an aspect of college prep we’re missing. What is it? Social media.
No, this isn’t the post warning you about all the bad things that could happen on social media. You know about those. And your student isn’t the type of person anyway to disparage others or do things in poor taste, whether it’s on social media or IRL (in real life).
No, this post is all about the good things that can come from being active on social media, and LinkedIn in particular. (Note: opinions expressed in this blog are my own).
There are more than 560 million people on LinkedIn. That includes college admissions officers, college application readers, internship recruiters, corporate recruiters and many more.
That makes LinkedIn the perfect place for a high school student to tell their unique story … the one only they can tell.
Here are the benefits for a high student of creating a LinkedIn profile …
An unlimited opportunity to share interests, passions and accomplishments … in words, images, videos and links. That’s much more than the 650-word limit in the Common App essay prompts. A LinkedIn profile can become a supplemental portfolio of accomplishments, awards and interests.
The ability to explore colleges and demonstrate interest through University Pages. Beyond visiting a college campus, being active on a University Page shows interest. Students can engage in content by engaging in content on a university page by liking and commenting on content, as well as asking questions.
The chance to begin building a professional network. This can include friends, friends’ parents, community leaders from activities like scouting and athletics, and many more. Be aware that sometimes teachers must wait until a student is 18 before they can connect with them on social media.
What does this all add up to? A powerful ability for a high-school student to shape and control their narrative in our highly social world.
Why does it matter? Because “more than two-thirds (68%) of colleges say it’s ‘fair game’ for them to visit applicants’ social media profiles to help them decide who gets in.”
That’s according to a 2018 Kaplan Test Prep Survey of 388 admissions officers from top schools. CNN reported on the prior year’s survey, saying that social media can help a student’s college prospects.
Another study by AACRAO, the American Association of Collegiate Registrars Admissions Officers, says more than 75% of colleges are looking at social media, according to Social Assurity, a firm advising students on social media.
Of course, you never know for sure if an admissions officer or application reader will look at a student’s LinkedIn profile or other social media activity.
But students can certainly include a link to their profile in their application (tip: create a customized LinkedIn URL with the student’s name). They can be active on the University Pages of colleges of interest. They can share compelling content that establishes their personal narrative and a digital presence.
Anyone who’s 16 or older can start a LinkedIn profile. Several of my previous posts can help you and your student take the first steps:
And this post may turn into a series of posts specifically for high school students and their parents. What could be ahead? How-to info on:
- Starting a LinkedIn profile
- Building a professional network
- Telling a story through content
- Engaging with University Pages
- Bringing other social media into the mix
What else do you or your student want to know?
Let’s get started!
by Caroline Leach | Jul 5, 2018 | Social Media
What does organizing guru Marie Kondo have to do with LinkedIn profiles?
Starting with The Life-Changing Magic of Tidying Up, Marie is the author of four best-selling books. She “helps people transform their cluttered homes into spaces of serenity and inspiration.”
Many of her clients say she changed their lives for the better … gaining clarity about their life’s mission, improving relationships and accomplishing long-languishing goals.
If decluttering your surroundings can change your life, think what decluttering your LinkedIn profile can do for your career.
By focusing on the essential and eliminating the non-essential on your profile, your best attributes will stand out. People don’t have to spend precious time figuring out who you are, what you do and where you’re heading in your career.
As you establish an all-star profile, fixing these three mistakes can clean up and bring clarity to your LinkedIn profile.
- Keeping content more than 10 to 15 years old
Most content that’s not from 2000 or later is likely irrelevant. It can safely be removed from your profile. This makes more room for your recent accomplishments to stand out and point the way toward your future.
There’s no need to keep positions more than 15 years old. If the experience was formative to your worldview today, you can mention it (briefly) in your summary.
There’s no need to keep graduation years from college. If it’s been more than a decade or so since you graduated, you can take off the dates.
As the world continues to changes more and more quickly, removing dated information will become even more important. This keeps the focus on what you’re learning and doing now.
- Including content not relevant to your future
What do you want your next job to be?
You can use that question as a lens to decide what content is relevant to your future and what can be deleted. Look at all the sections of your profile and remove the extraneous.
Here’s an example. Recently I deleted that I’m a senior professional in human resources, or SPHR. At one time I reported to a Chief Human Resources Officer (one of many awesome bosses, BTW) and the credential was valuable to my work.
It wasn’t an easy test to pass. There were prep books and flash cards and practice exams. That’s why it was slightly painful to take it off my LinkedIn profile.
But my current work in marketing and communications is my future. The SPHR designation is now extraneous. I comfort myself knowing I’m well schooled in HR, which is ever valuable in leading teams and coaching people. But it’s no longer a credential that needs to be highlighted.
Another place to pare down is your endorsements. Choose the skills that most strongly support your current and future professional direction. Delete the ones that don’t.
Although I appreciate the people who endorsed me for “project management” and I like to believe my skills are strong in that area, it’s not something I want to be known for.
By removing the endorsements for non-essential skills, you’re making your most relevant skills stand out.
- Sharing anything too personal
LinkedIn isn’t Facebook. There’s no need to share your birthday in your contact information. Do you really want to get happy birthday messages in your LinkedIn feed?
While some could make the case that wishing people a happy birthday in LinkedIn is a good way to touch base with your connections on an annual basis, there are better ways to do that.
The best ways are to comment on people’s LinkedIn content, share information that will be of interest to individuals in your network, and offer to introduce people in your network who could benefit from knowing each other. On introductions, be sure to ask first if both people are open to it.
What other mistakes do you see in LinkedIn profiles?
by Caroline Leach | Jun 25, 2018 | Social Media
Jessica Sterling at Dodger Stadium
What do you want more of in your professional life?
Let that guide what you share in social media. It works as its own magnet and its own law of attraction, bringing into your life what you’re focusing on.
That was one of several gems I heard from Los Angeles-based photographer Jessica Sterling. We chatted recently about her social media strategy for her business.
Jessica shoots extraordinary portraits, epic events and awe-inspiring architecture – helping people and businesses share their stories. Here are a few samples of how she draws out the essence of people in her portraits …
She’s photographed many notable people, including Serena Williams, Justin Timberlake and Michelle Branch, to name just a few.
Jessica and I met through work in my DIRECTV days, when she photographed several events for us. (Note: opinions expressed in this blog are my own).
Later, I booked her services personally when it was time for a new headshot. That experience turned into one of my top 10 articles in 12 Ways to a Great LinkedIn Profile Photo.
When I did a study about how people are using social media to build their careers, it surfaced several people who are doing it well. Some of them will be profiled in future posts.
Jessica was a natural to be the first profile. She makes me smile every time her images and videos pop up in my Instagram feed. Here’s what she told me about how social media helps build her business …
Why are you active in social media?
Social media keeps me in touch with my clients – past, present and future. It keeps me connected to people and top of mind. It gives me a fresh presence and a reason why people should care about me and my work.
What platforms are you on?
Instagram is perfect for photographers, so I’m there. Facebook too. And LinkedIn. Once in a while I’ll do a blog post on my website.
What type of content do you share?
Shoots I’ve booked lately, and what I’d like to book more of in the future. Portraits are big. People are passionate about what they do. I love capturing that in images. Events are fantastic. A recent one was at the Mayor’s office – for Los Angeles Mayor Eric Garcetti.
What content gets the most engagement?
Selfies! People love them. They want to connect with your story. You can tell your continuing story through selfies.
How has social media changed photography?
It’s been huge. People are used to seeing beautiful images. People want and demand them. They don’t always know what it takes to create them. That’s what I’m passionate about doing in my work.
What’s your personal brand?
It’s seamless and fun to shoot with me. I strive to make it as pleasant and as comfortable as possible. People tell me I’m quiet when I shoot. I can be inconspicuous at a big event, but I’m there when you need me. The best validation is when someone hires me and loves the experience.
What do’s and don’ts do you observe?
Two don’ts: No political stuff. No social causes. People want to have fun, and that’s where I meet them in social.
Why isn’t your young son on social media very much?
Social media is so powerful. We don’t fully understand its ultimate impact. I want my son to have control of it when he’s old enough to do so.
What’s the next big thing in social media for career building?
Instagram Stories are interesting. There’s a lot to explore here!
–
Inspired by Jessica? Here’s how you can connect with her:
IG: @jessicasterlingphoto
FB: facebook.com/jessica.sterling
LI: linkedin.com/in/jessicasterlingphotography
Web: jessicasterling.com
Blog: http://jessicasterlingphoto.tumblr.com
Watch for more profiles coming soon. And if you’d like to be profiled, leave me a comment. I’d love to hear from you!
by Caroline Leach | Jun 17, 2018 | Learning, Social Media
There’s only one you in the world. No one else has traveled your exact professional path, experienced identical situations or learned the same lessons.
Of the more than 560 million LinkedIn users and counting, only you can tell your unique professional story.
That’s the big takeaway from analyzing 49 articles I posted to LinkedIn starting in May 2017. The top articles were largely inspired by my personal experience:
If you aren’t already posting LinkedIn articles, here are some reasons to consider it. And if you’re already writing articles, this may help you up your game.
Just over a year ago, I started an experiment on LinkedIn. I posted to LinkedIn every weekday for a month. Why? To test the data point that it takes 20 LinkedIn posts each month to reach 60% of your audience.
In developing an editorial calendar, one of the easy ways to share content was to repurpose my blog posts at carolineleach.com. This solved another problem – promoting my posts. Repurposing posts as LinkedIn articles reached a broader audience among my LinkedIn network.
In analyzing the data over the past year and reflecting on my experience, here’s what I learned in the form of benefits from regular article writing. By writing an article weekly, as I did, or probably even monthly, you’re likely to:
Create a sustainable writing schedule. When I began writing articles a year ago, there was a healthy backlog of blog posts. It was simply a matter of organizing the topics in a logical flow, making minor content updates to ensure timeliness, posting the articles and sharing them with my network.
Once the backlog was done, though, a weekly article needed to be written. With a busy professional position and an active family with two teens, where was the time going to come from?
Here’s one of the ways having teens can be a blessing. They generally sleep in on the weekends. That’s why early mornings on the weekends became my writing time. And the weekly article was ready to repurpose on LinkedIn during the week when more people visit it.
Committing to a weekly article pushed me to create a sustainable writing schedule every week. If you’re a lark like me, or a night owl like my teens, you can take advantage of early mornings or late nights. Or you could turn part of your lunchtime or your public transport commute into writing times.
There’s an ideal intersection. It’s between areas when you can carve out time and when your brain is operating a high level of efficiency. Look for those times.
Grow your network. My articles that attracted the most engagement have been those where I’ve done experiments and collected and analyzed related data. That made me wonder how my network grew between May 2017 and June 2018.
LinkedIn has a handy feature where you can download all of your connections into an Excel spreadsheet. BTW, this is a good practice to do every 3 to 6 months, so you always have an up-to-date record of your contacts. You never know when you might need it!
While I thought my network had grown over the last year, it was surprising to see connections were up more than 60%! There are many reasons for this, and I believe my weekly articles are a big one. Why? Because people mention them in their connection requests.
While connections went from about 1,900 to 3,160, followers also grew from zero to 440 in the same time period. The combined group is just over 3,600. That data helped me set a stretch goal for this year of 5,000.
Establish yourself as an expert and increase your influence. By sharing your professional expertise and your unique perspective, you can establish yourself as a thought leader in your area of focus.
How can you measure this? The growth in your network connections and followers gives you one indication.
You can also look at the trend of your profile views. How are they increasing over time? What’s the makeup of people looking at your profile? Is it the group you want to reach, whether it’s industry leaders, peers or recruiters?
You can also look at speaking requests. Because of my LinkedIn articles, I’ve been invited to speak to …
A highlight was joining the team of social influencers at the inaugural AT&T Business Summit in 2017. John Starkweather, Michelle Smith and I along with several others shared our experiences in LinkedIn articles. (Note: opinions expressed in this blog are my own.)
What’s next? This spring I did research on how people are using social media to boost their careers. That identified several people who are doing it well. I’ve begun interviewing people who are crushing it in social media and will start sharing profiles of them soon.
The ascendence of AI, artificial intelligence, and AR, augmented reality, are fascinating in how they are influencing social media. These are areas I look forward to researching and conducting experiments.
The best part about reflecting on that last year? Seeing a holistic view that added up to significant progress. Without pausing to reflect, the feeling of moving forward wouldn’t be as strong.
And having a sense of forward momentum is what creates “the best inner work lives,” according to authors Teresa Amabile and Steven Kramer. They studied and wrote about the importance of daily action toward meaningful goals in The Progress Principle.
How are you making regular progress in sharing your expertise with the world?
by Caroline Leach | Jun 3, 2018 | Social Media
Data is the new oil, says The Economist. Data scientist is the best job in America, says Glassdoor. Social data can solve business challenges, says Adweek.
Data is everywhere. It’s touted as the panacea to fix every problem. And it certainly has that potential.
Except … when it doesn’t fully solve a problem, as I discovered this spring.
To understand why and how how professionals are using social media to build their careers, I conducted a study.
I went into it incredibly excited about what it could reveal. I vetted and chose a survey platform. I designed the survey questionnaire. I tweaked it until Survey Monkey gave it a “perfect score.” I sent the survey to any and every group and individual in my network. I shared it in all of my social networks. Multiple times.
I was convinced this would result in upwards of 1,000 responses, although I set a more “realistic” goal of 500. I was sure it would uncover new and fascinating insights about why and how people are using social media to boost their careers. I believed it would identify a myriad of new topics and areas to explore in social media in this blog.
Did it do all of those things?
Well, I humbly report that it ranged broadly from “yes” on some to “no” on others. I shared the survey results in a series of posts called Boost Your Career through Social Media, Part 1, Part 2, Part 3, Part 4 and Part 5. (Note: opinions expressed in this blog are my own).
The main goal of the survey was to learn how fellow professionals are using social media to build their careers. Specifically, it addressed:
- What social media people use professionally and personally
- Why they are active on social media professionally
- How their social media activity has helped their career, others’ careers and their employer.
As I reflected on the experience, here’s are 5 things I learned.
It’s hard to get people to respond to surveys. Intellectually, I know this. But of course, I believed my survey would defy this rule. Why? Because (1) I thought the topic was interesting, (2) I cast a wide net in reaching out to diverse groups of people, and (3) I repeated the call to respond to the survey through multiple channels.
Yet at the end of the fielding in March 2018, I was happy to have 100 responses, a tenth of my original goal.
This may point to the need to up my promotional game. Maybe a play on a BuzzFeed-like headline is in order, such as “What’s your social media type? Take this quiz to see which ‘Game of Thrones’ character are you in social … ”
What I’ll do differently in the future is make my surveys shorter — under 10 minutes to complete, rather than 15. Maybe there will be an annual survey each spring to view trends over time. It could attempt to relate social media behavior with career outcomes such as finding a mentor, landing a new job or scoring a promotion.
On a quarterly basis maybe there will be a shorter, topical survey. Or perhaps a simple question in an LinkedIn post. Because experimentation applies to social media (see below), it makes sense to experiment with survey design, length and frequency.
Social media for career building is in its early days, which creates opportunity. Although 98% of respondents are on LinkedIn and 47% are on Twitter for professional use, some of the comments told a different story:
- “I use social medial personally, not professionally”
- “I don’t really use social media to build my career. I see social media as just that, social.”
- “I rarely use social media”
- “I don’t post on LinkedIn”
My conclusion? These are the nascent days for social media and careers. At first, this disappointed me. But the flip side is the big opportunity for all of us. This is especially true for people navigating transitions to new jobs. According to a 2017 CareerBuilder study:
- 70% of employers use social media to screen candidates
- 57% of employers are less likely to interview a candidate they can’t find online
- 44% have found social media content that caused them to hire a candidate.
People follow thought leaders in social media to learn, which creates opportunity. Among the top reasons for being active in social media professionally, learning continually was cited by 77% of respondents. In comments, people said they followed thought leaders as part of their learning agenda.
Why not parlay your expertise and experience into becoming a thought leader in social media? Whether you realize it or not, you have a unique and valuable perspective on your profession and your industry. By sharing that in social media, one post at a time, you can establish yourself as a thought leader.
Dorie Clark talks about the importance of content creation in her Harvard Business Review article, What You Need to Stand Out in a Noisy World. “The fact that you’re the one creating content, rather than simply quoting others,” she says,”makes you an expert in many people’s eyes.”
Of course, the caveat is that you should never share confidential or proprietary information about your employer. When in doubt, ask the advice of your supervisor and/or err on the side of caution and don’t share.
Actor and former NFL player Terry Crews reminds us about the power of your unique voice. In his interview with author Tim Ferriss for the book Tribe of Mentors, Terry says, “When you’re creative, you render the competition obsolete, because there is only one you, and no one can do things exactly the way you do.”
No one has had your unique experience, and no one can write about it the way you can. If that sounds daunting, you can start with small steps. I call them experiments. Try sharing your perspective in a LinkedIn post or in an article. See what resonates with your audience, and tweak your approach as appropriate.
Keep at it long enough to gain some traction. Here I’m inspired by Tim Ferriss and the dozens of book rejections he’s received as an author. Thank goodness he persisted. We get the benefit of his learning as a result.
Observing others and experimenting are the ways to learn and improve. This survey was a form of observing others and seeing what works for them. Same thing with engaging with my social feeds in LinkedIn, Twitter, Instagram and Facebook.
Keeping an eye on what content is getting high engagement and what people are sharing are sources of inspiration. Sometimes my observations become blog posts, as in the case of How to Seize the Moment in Social Media.
Experiments are also big for me. This survey is one example. Asking “what would happen if … ?” helps me identify what to do next. One time I blogged every day for a month to see what I’d learn. Another time I posted to LinkedIn every weekday for a month, to test the data point that doing so was necessary in order to reach 60% of your network.
It’s hard to reliably predict what will resonate with people. In our data-driven world, I was sure this series of posts of my research would be highly engaging. Perhaps I didn’t promote it well enough. In looking at which articles over the last year have gotten the most engagement, this series didn’t crack the top 10.
What were the top articles? The ones that shared the results from my experiments, like posting to LinkedIn every weekday for a month. Or they covered lists and how-to’s, like 7 Things Not to Do in LinkedIn, How to Kill It in Social Media and 12 Ways to Get a Great LinkedIn Profile Photo.
This post is the 49th article I will have posted to LinkedIn since May 2017. In contemplating my 50th article, I’ll share what I learned from posting an article to LinkedIn nearly every week for a year.
by Caroline Leach | May 27, 2018 | Learning, Social Media
My research about how people are using social media to boost their careers asked about do’s and don’ts.
Here are 10 do’s and 5 don’ts. While some of the don’ts are the flip side of the do’s, the don’ts add more perspective and context.
One of the best survey comments was this: “A twist on the Golden Rule, if you will: I try not to share something that I wouldn’t want to read from someone else.”
That sums it up in a nutshell. Read on for how to put that take on the Golden Rule into practice. And thanks to the people who generously shared their thoughts that inform this list.
DO
Share good stuff. Share content that will help people in your networks be better in their work and their life. Good content can come from anywhere – your experiences, your reading, your network, your employee advocacy program, and so much more. Good content is good content, regardless of where it’s from, as I shared in Part 4 of this series.
Be positive. Keep it upbeat and friendly. Somewhat surprisingly, positive stories get shared more often than negative ones.
Be authentic. Be yourself. Share your experience. After all, no one is exactly like you. That is your strength and your opportunity.
Be reciprocal. Engage with content you like that’s aligned with your areas of focus. Ask questions. Post comments. Share relevant content with your networks.
Be social. Have conversations with people, just as you would in real life. Engage in dialogue, rather than making statements.
Be kind. Everyone is struggling with some kind of burden, whether you can see it on the outside our not. Act with kindness and compassion.
Post content that reflects well on you and your employer. What do you want your carefully curated network to see? What do you want your current or future boss and colleagues to see? What do you want your customers to see?
Consider these questions every time you share content. Ensure it will reflect well on you as well as your employer. You are a brand ambassador of your organization. Take that responsibility seriously. (Note: opinions shared in this blog are my own.)
Keep your social profiles updated. Spend a few minutes each month refreshing your profiles, especially LinkedIn. Did you complete an important project? Win an award? Get quoted in an article? Give a speech? Add it to your profile and include media and links.
Try new things. Keep experimenting. Observe how others are innovating. Try posting at different times than you normally do. Experiment with new forms of content, especially video. See what a new app can do for you.
Provide context for your reason for connecting with people. This will help people quickly understand why you want to connect. It’s why you should always personalize your LinkedIn invitations. You’ll stand out among the sea of unpersonalized invites. And you’ll forge a stronger relationship right from the beginning.
DON’T
Post too frequently. What is too frequently? Anything that makes the reader wonder how the poster has time to do their job. In general, one post a day in each of your social platforms is fine. Are there exceptions? Sure, a few examples are if it’s a big news day in your world or if you’re live tweeting an event.
Be too personal. What’s too personal? Pictures from a medical procedure. Posts about personal conversations with your significant other. Saying you don’t plan to be with your employer at your next service anniversary. Yes, I’ve seen people post all of these things.
Post political statements. There is no upside here, and there’s plenty of downside. Wharton professor Adam Grant recently shared that “when solving a problem with money on the line, people ignored the advice of experts with different political views, even though the task had nothing to do with politics.” Sharing your political views limits your audience and your influence. It’s best to keep political discussions among your family and friends.
Post anything that reflects poorly on you or your employer. This includes not sharing any confidential or proprietary information of your employer. Be sure to read all links you share, essentially looking before you link. Don’t share if there’s anything in the least bit disparaging about your employer or your industry.
Immediately spam new connections. Don’t. Do. This. Ever. Establish a relationship first over time, before you even think about pitching new business or asking for a meeting in someone’s busy schedule. Instead, take the time to understand what’s important to your new contact, and how you may be able to help.
Thanks to Tim Ferriss and Maria Popova, I no longer feel compelled to respond to every message. “Sometimes, the best ‘no’ is no reply,” Tim subtitled a section in his book, Tools of Titans. It’s about the “tactics, routines and habits of billionaires, icons, and world-class performers.”
In interviewing BrainPickings.org founder Maria Popova, Tim shared these words of wisdom: “Why put in the effort to explain why it isn’t a fit, if they haven’t done the homework to determine if it is a fit?” she asks.
“Maria could spend all day replying to bad pitches with polite declines,” Tim notes. “I think of her policy often. Did the person take 10 minute to do their homework? Are they minding the details? If not, don’t encourage more incompetence by rewarding it.”
Indeed. Hear, hear!
What would you add to this list?
by Caroline Leach | May 14, 2018 | Social Media
Do you want to share great content in your social media to boost you career, but don’t know how to get started?
See if your employer offers an employee advocacy program.
Forty percent of respondents to my social media research in March 2018 said their employer offered one.
Part 4 in this series of posts on the research covers employee advocacy programs.
One of the big PR trends for this year is the growth in employee advocacy.
Through them, companies empower their employees to be brand ambassadors. Employees can share official news and information about the company and its brand through their personal social media channels.
In my survey, here’s the percentage of respondents who shared employee advocacy program content once a month or more:
- LinkedIn: 38%
- Twitter: 29%
- Facebook: 25%
- Instagram: 6%
- YouTube: 6%
It wasn’t surprising to me that LinkedIn and Twitter took the top 2 spots. It was surprising to see Instagram as low as it was.
For comparison’s sake, how does this stack up to the results in the in the 2017 State of Employee Advocacy study by JEM Consulting? This is an annual study that comes out each August, according to the company’s CEO Jen McClure.
In this study, companies said their employee advocates used these channels for advocacy in personal social media in these percentages:
- Facebook: 76%
- Instagram: 62% (up from 15% the year prior)
- Twitter: 56%
- LinkedIn: 44% (down from 100% the year prior)
- YouTube: 43% (up from 8% the year prior)
Some of the year-over-year changes in popularity point to the fast-changing nature of social media.
And even though my survey respondents aren’t using Instagram a lot via employee advocacy programs, the percentages from the State of Employee Advocacy confirm my belief that Instagram is on the rise for career building.
Finally, I asked how content from an employee advocacy program performs from an engagement perspective, relative to the respondents’ other content.
For all social media, most respondents said the content performs the same. So from an engagement perspective, using content from an employee advocacy program neither drives nor diminishes engagement.
Good content is good content, regardless of where it’s from. It has to be true to your authentic voice, and the types of topics you share in social media.
This came through in a respondent’s comment about why they didn’t use employee advocacy programs: “The content they produce is not ‘shareworthy.’ It’s spun too much from a PR perspective.”
I’m ever impressed that this is not the case for the employee advocacy program at my employer. (Note: opinions expressed in this blog are my own.)
My colleagues Nolan Carleton and Claire Mitzner do an outstanding job curating content for a variety of employee interests. From tech and innovation to career and social hacks to business and consumer news, there’s something for everyone.
What this means is that tapping into an employee advocacy program, if it’s a good one, will make your social media life simpler. You’ll have a whole menu of content options that you can easily customize for your voice and share with your networks.
The conclusion that good content is good content regardless of its origins aligns with Part 3 of this series. It focused on what types of content gets the most engagement, as defined by likes, comments and shares. It also looked at strategies to increase engagement.
Part 2 of this series looked at reasons why people are active in social media to boost their careers.
Part 1 of this series kicked it off with the survey goals, methodology, respondents, and professional and personal social media use.
What’s up next in Part 5? It will cover do’s and don’ts in using social media to boost your career.
What are your do’s and don’ts?
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