12 Steps to Lifelong Learning

Lifelong Learning

The world’s information doubles every 12 months. Americans change careers 7 times over a lifetime. And your toddler or teen still doesn’t come with instructions.

With ever-present change, how can you learn what you need to know in a new situation?

1. Set goals. Decide what you need to learn. Determine what problem you are solving for.

2. Make a plan. Think about how you could best go about learning what you need to know. Identify a few learning sources and draft a brief plan.

3. Talk to people. Ask questions. How did they learn what they know? Would they be willing to sit down with you and walk you through a new task or explain a process?

4. Read. Check out blog posts, articles and books.

On my Kindle reader is What To Do When You’re New. We’re “new” more of then than we think we are. It could be a new job or a new class we’re taking.

If you’re starting a new job, The First 90 Days gives an invaluable road map. It’s worthwhile to do the exercises and answer the question prompts.

5. Stretch. See if there’s a new project you could take on at work that will give you an opportunity to accelerate your learning objectives.

6. Take a class. Go back to school, with MOOCs, your company, local adult education, community college or university extension.

7. Watch a video. Check out TED talks and YouTube videos. Download the apps so you can watch a short video whenever you have a few extra minutes.

8. Make connections. Think about how what you already know relates to what you’re learning. See if there are enough similarities to accelerate your learning.

9. Learn by doing. Put your learning into practice. Adopt the Cal Poly San Luis Obsipo mantra of “learning by doing.”

That’s why I’m on Instagram. I wanted to experiment with communicating through images rather than words.

10. Make your own internship. Take inspiration from Robert De Niro’s character in The Intern. Figure out what needs to be done and go do it.

At my new company, there’s even an app for that. Leaders with projects needing extra help load them into the app. Team members pick a project, learning new skills and getting to know colleagues in the process.

11. Ask for feedback. Ask people what they see that’s going well with your learning plan and where you could do better. Make course corrections based on what they say.

12. Be fearless. A few years ago we introduced social collaboration into our workplace. It represented a new way to work, and it wasn’t one I was familiar – or comfortable – with.

However, I pushed through uncomfortable feelings. I asked questions, even if I thought they might be viewed as stupid. And I was willing to make mistakes.

That’s why I started my first blog, internally, a few years before this one. I needed to “learn by doing” so I could help other leaders do the same.

And a few years later, nearly 90% of employees had adopted a new way to work with social business. That was worth all the awkwardness and the errors along the way.

How are you becoming a lifelong learner?

What are You Learning this Fall?

Back-to-school books

It’s hard to tell who’s more excited about the start of a new school year – my children or me.

While every new season and every new day bring a fresh start, there’s something extra special about the fall.

Maybe it’s the combination of a new school year, a new football season (full disclosure: I work for the company that brings you NFL Sunday Ticket) and a new world of possibilities.

You get the benefit of a new start, without the pressure to make resolutions that a new year brings.

Fall is the perfect time for kids of all ages to recommit to learning. Here are my favorite ideas for learning something new this season.

Go online. Your professional association probably offers a myriad of on-demand webinars. I’ve been working on my APR recertification through the PRSA website, with sessions like Digital News Releases, Twitter PR Secrets and Media Pitching for 2015.

One of my favorite bloggers, Penelope Trunk, has amazing career courses at Quistic. I can’t wait until the end of this month when her series of Myers-Briggs sessions delves into the ENTJ type.

And one of the exciting things about the company that acquired my employer this summer is the access to hundreds of online courses through AT&T University.

Go the library. My neighborhood library has a great section of new releases when you walk in the door. I can stock up on all the latest books with a swipe of my library card.

I just finished Daniel Levitin’s The Organized Mind, with strategies for “thinking straight in the age of information overload.” Because our brains can’t keep track of all the stimuli that bombard us, it helps to set up systems to get information out of our heads and into external storage systems. This premise also reminded me to read the refreshed version of David Allen’s Getting Things Done.

And when my brain really needs a break, there’s nothing like the charming reading room at the Malaga Cove Library. Reading, reflecting, thinking or just chilling out are the perfect activities in this historical landmark built in 1929.

Go back to school. Whether it’s a MOOC or a university extension class or a local community college, there are lots of options. This may be my next strategy for learning Spanish, especially because I need an accountability mechanism!

And going back to school doesn’t necessarily mean doing so as a student. You can learn just as much by teaching a course – the process of distilling your thoughts into a structured framework can be an invaluable learning experience.

Mix up your exercise routine. My evening walks and treadmill sessions just earned me a New Zealand badge, according to a congratulatory email from Fitbit. But besides actually wanting to travel there sometime this decade, I’d like to experiment with some new forms of exercise.

This seemed like the perfect weekend to try Cardio Barre and stand up paddle boarding. And I loved them both. My mind recalled my years of ballet training much better than my body did, so I’ll have get up to speed on the barre over a bit more time.

The mind/body connection between exercise and the brain is fascinating, as Gretchen Reynold explores in her “Phys Ed” column in the New York Times.

Be a tourist in your own town. It’s easy to get complacent and not take advantage of all your city or town has to offer. My husband and I started the holiday weekend with a favorite walk around the Lake Hollywood reservoir.

Our reward afterwards was the Urth Caffe, where we talked about fun things we could do this fall and winter, like go to a few college football games and finally see the Rose Parade in person.

And my good colleague Katie Jenks gave me a great lead on a comedy club. A good laugh is just the thing to put life into perspective and making the living much more fun!

Lake Hollywood Reservoir

With Freedom, Responsibility

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A birthday calls for celebration and reflection. And our nation’s birthday is no exception.

It’s a perfect day to be thankful for the many freedoms we enjoy in the USA. As a communicator, I believe our freedom of speech is particularly profound.

When our founders penned the Declaration of Independence 239 years ago today with its reference to the right to pursue happiness, they likely could never have imagined today’s world of social media, 24/7 news cycles and Sunday morning talk shows.

It’s distressing and frightening to hear about bloggers in other parts of the world who are sentenced to cruel and unusual punishments because they have dared to share their views.

That’s a right we are fortunate to have every day in America. However, freedoms come with a flip side called responsibility.

Words have impact. They can build people up. Or they can tear them down. Sure, according to the letter of the law you can post hurtful, snarky or even untrue content online. But why would you? What point does it serve? How does it make the world a better place?

Do you want to make the world’s problems worse? Or do you want to be part of the solution? As a realistic optimist, I like to believe people would overwhelmingly vote for the latter.

A very public figure in a recent TED talk on the price of shame called for a return to empathy and compassion. The talk had a call for us to become “upstanders,” by speaking up and standing up for others.

That would improve our world in so many ways. Yes, you can say anything you want. But your words will have consequences, good or bad. And if they’re digital words, they will last forever. So think before you send, post or tweet.

Penelope Trunk had great advice in her webinar called Reach Your Goals by Blogging. For those wanting to develop their careers through blogging, her advice was simple: “just don’t write about where your security clearance goes.”

If you don’t work on a field where security clearances are required, it simply means to think about what’s confidential and sensitive information, and don’t blog about that.

That still leaves a myriad of interesting topics to write about. And it fits well with the Josh Ochs mantra I mentioned in How to Be Social.  If you keep it “light, bright and polite” in social media, as Josh recommends, you’ll be in good stead.

That doesn’t mean you have to be an online Pollyanna or avoid addressing big issues head on. But it does mean to think about discussing them in a constructive way, being balanced and looking for solutions.

This will become more and more important the more digital our world becomes. In The Reputation Economy, author Michael Fertik talks about how all kinds of decisions affecting you will be made in the future — based on the digital persona you either actively or passively create.

Make sure it’s the one you intend. Speak as freely as you like, but realize there will be consequences, good or bad.

One of my first bosses in corporate communications had great advice. Highlight the benefits of the company or the particular initiative, he said, and showcase it in a positive light. Tell the truth, act with integrity and address “what’s in it for the audience.”

With that said, how do you balance freedom and responsibility?