by Caroline Leach | Sep 20, 2015 | Change, Leadership, Learning, Work/Life

When the world seems full of rejection, look for bright spots. And make the most of the them.
I choose to see rejections simply as milestones along my journey. They aren’t major rejections. A community involvement role here. A professional association board membership there. And some others along the way.
One bright spot is I got the volunteer job I wanted this year in National Charity League. I’m the inspiration chair for the Palos Verdes chapter. I give a short talk each month to inspire my fellow members.
We’re parents serving communities along with our daughters in middle and high school. We’re part of a national organization fostering mother-daughter relationships in a philanthropic organization committed to community service and giving 1 million hands-on volunteer hours annually.
And we’re busy – juggling children, careers and community.
So my inspiration this month began with a collective exhale. We were gathered on a scenic September evening at the seaside cliffs of the Point Vicente Interpretive Center.

And here’s what I said.
By a show of hands, how many of you –
- Have more texts, emails, pings and dings than you can answer?
- Have more calendar commitments than you can ever do?
- Feel like everyone but you leads a charmed life on Facebook and Instagram?
Well, welcome to a new school year!
One mom with two school-aged kids is also the junior senator from New York. Her name is Kirsten Gillibrand. In her book, Off the Sidelines, she says if you ask a mother how it’s going, the universal answer is “Um, barely holding it together.”
So you’re in good company with parents everywhere.
But my job is not to depress you. It’s to inspire you.
Since we often meet at the Palos Verdes Library, my theme this year is good books. And it’s a complement to the theme of this year’s president, Francine Mathieson – Be the Good.
And while you don’t need yet another thing to do, how many of you would like to:
- Increase your concentration and improve your memory?
- Connect better with people on an emotional level?
- Feel happier, calmer and less stressed?
Then reading, as little as six minutes a day, can help you do that.
A study on stress was done at the University of Sussex – yes, it’s in England, so it may or may not be on your daughter’s college list.
It showed reading was better at lowering stress than a number of other activities, such as listening to music, taking a walk, drinking tea or playing a video game.
Reading focuses your mind and crowds out worries – with no hangover, extra calories or other bad side effects. What could be better?
Thanks to Debra Young-Stearns and her team, you have a reminder bookmark on your chair about keeping calm and reading a good book.
The next time we meet at the library, visit the new releases section. It’s like being in a bookstore and walking out with every new book you want – for free!
(And post-inspiration talk, I took my own advice and found Frank Bruni‘s terrific book, Where You Go Is Not Who You’ll Be, pictured above).
There’s also a great new book out by Brené Brown called Rising Strong. You may have watched her popular TED talks or read her books. Her new book is about resilience and bouncing back from adversity.
I first heard Brené when I was driving to Lake Arrowhead a year ago to meet our very own Beth Graziano and other friends for a family weekend. And I have a feeling Brené and Beth would be the best of friends.

My life was busy, so I drove up by myself after the rest of the group. And I found the TED talk playlists to keep me company – pick a topic and you’ll be entertained by 18-minute talk after talk for several hours.
The last one as I wound my way up the mountain was called The Power of Vulnerability. With more than 21 million views, it has struck a universal chord.
I closed with a few words from Brené’s talk. About our children being wired and ready for struggle and being worthy of love and belonging. And about believing that “we are enough.”
Because, as Brown says, “when we work from a place that says, ‘I am enough,’ we’re kinder and gentler to the people around us, and we’re kinder and gentler to ourselves.”
I am enough. You are enough. Enjoy this beautiful season.

by Caroline Leach | Aug 30, 2015 | Careers, Change, Corporate Communications, Learning

A colleague recently asked me about the top three qualifications in public relations, today and in 2025.
It was for a curriculum review at a university’s journalism and mass communications school.
My first thought was about the tsunami of change we’ll see in the next 10 years. It would be easier to predict what the next three to five years will bring.
The Future Work Skills 2020 report by the Institute for the Future came to mind. Smart machines, new media and global connectivity are just some of the trends reported that will shape the future of PR and corporate communications.
For today, Tell Me About A Train Wreck, my blog post on what I’m looking for in a new hire, led me to the top qualifications for 2015:
- Critical thinking. Using reasoning and and systems thinking to make decisions and solve problems is the foundation for this field (and many others). This is a key skill in the framework for 21st century learning.
- Writing – for a social, mobile, global and video-based world. Writing reflects sound thinking. And in a world suffering from information overload, writing today has to be clear, concise and compelling.
- Business acumen. A thorough understanding of the business, the competition and the industry is key to successful PR and corp comms. Give equal weight to learning about PR and the business world.
As I started projecting future qualifications, I ended up with the same three. Yet, those will hardly be sufficient for what the world will look like a decade from now. So to those foundational skills, I would add:
- Tech savvy. This encompasses everything from video production to learning to code. As the Wall Street Journal reported, it’s about gaining “procedural literacy” and thinking about how processes work in the world. In the PR realm, it will become increasingly important to bring art (writing) and science (technology) together to engage and influence people in the future.
- Data analysis. With the explosion in data creation, it will become increasingly important to analyze data, see patterns, choose an appropriate course of action, and know how to ethically and appropriately present data to change behaviors. This is also vital to consider on a personal branding level through Michael Fertik’s The Reputation Economy.
- Creativity. This is another 21st century skill. And it’s one that’s closely linked with innovation. With data, technology and information, a creative ability enables connections and something new and fresh from considering and combining seemingly disparate ideas and concepts.
With so much to learn, where’s a good place to start?
Often, it’s by doing one new thing and taking just one step.
As a new school year kicks off, I’m recommitting to learning a new language with my Spanish studies. My husband is brushing up on his Italian, and our children are heading back for the first day of school.
What are you learning this fall?
by Caroline Leach | Aug 23, 2015 | Change, Learning

How do you ride a tsunami of information?
As Moore’s Law fades into oblivion (maybe), email has eclipsed it, doubling seemingly every season, rather than every two years.
With pings and dings every second, how do you know what’s important? What to pay attention to? And how to allocate your time?
In trying to answer to those questions, I wonder if they’re the right ones.
It’s really a matter of knowing your most important priorities and focusing your time on those. You can then crowd out the noise and distractions with benign neglect.
And there’s one more ingredient to add to the mix – scanning the environment few new ideas and opportunities. Learning where to dig deep and what to ignore.
And setting up systems to make that happen for you. Silencing pings. Blocking spam. Automating filing.
In the GTD model by David Allen, you get everything out of your head and into your organizing system. That way you don’t waste precious brainpower trying to remember an appointment or a deadline.
He calls this having a mind like water. It means your mind is free to work at its highest and best level – thinking, synthesizing and ideating.
In addition, try reading, writing and coloring. Yes, coloring.
I’m a little late to the coloring craze for adults. Apparently it launched in 2013 with the publication of Johanna Basford’s Secret Garden.
And I have Julia Cameron and The Artist’s Way to thank for it. I’ve long been a fan of her practice of morning pages. It’s three verbatim pages of longhand writing that clear your mind and prepare you for your day. And it’s another great way to achieve a “mind like water.”
But I’d never really embraced the related concept of an artist’s date – an hour for yourself each week to do something fun and engaging. The purpose? To “restock the well” and generate new ideas.
Until earlier this month. With no real agenda, I went to one of my favorite places – Barnes & Noble. Usually when I go, I have a list and a deadline. But I decided I’d wander through some new sections of the store and see what caught my eye.
It ended up being creative coloring books, for relaxation and mindfulness. The next stop was Staples for pencils, pens and crayons.
Coloring envelops your mind, focusing and freeing it. It’s somewhat like coming up with good ideas while walking or showering. It puts your brain in neutral while you create something of beauty. And even more beautiful is the ideas that flow in the process.
When you’re looking everywhere else for answers, it’s worth remembering that you already have them in yourself. Because you’ve always had the ruby slippers. You just have to click your heels.

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