by Caroline Leach | Nov 27, 2018 | Social Media
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When you’re trying to write a blog post that people will love, sometimes you can’t fit everything into the ideal length of 600 to 800 words. What can you do? Break it into a series of shorter posts.
Part 1 of this topic covered themes, points of view, headlines, opening words, and the ideal length. Here’s part 2 covering creating visual interest, engaging others, weaving in data and research, ending strong, editing your post, and reading other blogs for ideas and inspiration.
Make it visually interesting
Include photos, videos and/or infographics to make your post eye catching. You can also spice up your text by using subheads, bullets, numbered lists and white space. My rule is to keep paragraphs at four lines or less to make them reader friendly.
Use formatting options in platforms like LinkedIn to draw attention to call-out quotes by way of bold italics. You can also sprinkle images and/or videos throughout your post for visual interest.
Engage others
Consider how you can weave others into your post. If you can quote someone or highlight a best practice that they do, this rounds out your post with a variety of perspectives. This provides supporting points for your overall message.
It also potentially increases interest in and engagement with your post. The people you’ve included may be inclined to comment on and share your post. You can also mention them as you promote your post in various social networks, so they’re sure to know you’ve included them.
Bring in the data
Cite interesting facts and research in your post, and link to them. This anchors your post in data and supports your key points.
Influencer Neil Patel, for example, cited research that “marketers who blog consistently will acquire 126% more leads than those who do not.” If that data point doesn’t convince you of the value of blogging, I don’t know what will.
Be sure you’ve read the full link and are comfortable with its contents before linking to it. Why? Because every bit of content you create, like, or link to reflects on you and your professional image.
End strong
Your ending is almost as important as your lead. Here you want to spur your reader into action. What will they do differently as a result of reading your post? How have they accomplished what you talk about in your post? What questions do they have and will they leave a comment?
Career blogger Penelope Trunk had great advice in her online course, Reach Your Goals through Blogging. She advises to “write and write until you find the thing that surprises you.”
Edit, edit, edit
Set your draft aside and come back to it later, whether it’s the next day or the next hour. Read it with fresh eyes. Ask yourself if the piece flows appropriately from one idea to the next.
Look for areas that might need more explanation for your readers. Edit out repeated words (always a challenge for me) and unnecessary phrases. Make sure all the links work properly.
Read blogs
Study what types of blog posts and articles appeal to you. Ask yourself what specifically engages you. I love reading posts from many of my former colleagues in the corporate world – Anne Chow, Mo Katibeh, L. Michelle Smith, John Stancliffe and Jason Dunn, to name a few.
Sometimes it’s the things you don’t want to write, or that seem too personal, are what people love the most. A few recent examples on the more personal side are A Love Letter to the Amazing People I’ve Worked With and my corporate farewell remarks in Are You Doing What You Really Want to Do?
I almost didn’t write my post about 7 Things Not to Do in LinkedIn. At the time, I didn’t think I’d be adding anything new to the existing body of knowledge. But I wrote it because someone left a comment asking for it. And it became one of my most-read pieces.
That’s my moment of surprise. Sometimes the topic that doesn’t seem exciting to you will be of great interest to your network. If you look at the analytics of all your posts, you may find your own surprises to inform your upcoming posts.
What other ways do you write posts that people will love?
by Caroline Leach | Nov 26, 2018 | Social Media
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Blogging is a powerful way to share your expertise and establish yourself as a thought leader. My blog, as an example, has led to speaking invitations, consulting projects, publication opportunities and more.
What does it take to write a great blog post?
Here are tips to write a post that people will love. Sometimes the hardest part is getting over the fear. But what makes your post stand out comes in the editing process. During the writing process, the most important thing is to simply get the words down.
You may need to silence your inner critic until you do that. Just suspend that self-critical voice until you have a first draft completed. Write continuously for a set period of time, such as 60 minutes.
Set your draft aside and come back to it, ideally a day later and at least an hour later. You may find yourself pleasantly surprised that your first draft is much better than you expected.
This is all worth it in light of the benefits of blogging. Bestselling author Dorie Clark cites content creation as one of the three pillars of “standing out in a noisy world.”
It enables you to share your hard-won expertise, establishing you as a person with a valuable point of view. As a result, interesting career opportunities may come your way.
Here’s how to get started.
Have a theme
This is about having a strategy for what you blog about. By focusing in one area, you will be better able to build up a devoted readership over time. Be clear on why you’re writing and who you want to reach. Once you have your topic identified, you can relate almost anything to that subject.
It’s okay for your focus to evolve as your career does. My blog began as an exploration of the future of corporate communications. When my job changed after a corporate acquisition, I wrote about marketing analytics for a short time. Ultimately that wasn’t something I wanted to spend hours of my weekend and evening time on, so then I explored how people learn.
After that I had a serendipitous moment at a leadership conference. Reese Witherspoon, the entrepreneur, producer and actor, talked about the white space in social media to work with people on building their reputations.
It was my “a-ha” moment. I knew what I wanted to focus on – writing, consulting and speaking about what successful people do in social media to boost their careers.
Share your point of view
People read blogs to learn, to be entertained and to be surprised by a new twist. Think about the point of view you can bring to your topic. You don’t have to be an expert to start blogging about it. If you’re fascinated by it and dedicated to learning in the process, you can bring value to your audience.
Your point of view is why people will read your posts. No one else except for you has had your unique experience in the work world. What you’ve learned and experienced along the way can be helpful to others.
Come up with a compelling headline
You could write the best blog post in the world, but if no one reads it, your light and your ideas haven’t truly reached the world. As I learned by experimenting, it’s important to devote almost as much time to creating a compelling headline as you do to writing the overall post.
There are headline analyzers such as CoSchedule that can help you improve your headlines to attract more readers. It’s almost a gamified approach, if you keep entering headlines to increase your score. Try to write 25 headlines for every blog post. Then pick the best one.
Of course, your headline has to be true to your subject. No clickbait for you. Deliver to your readers what your headline promises.
Focus on the first few words
The first first words and sentences have to pique your readers’ interest from the start. There’s no time to warm up and get to the point. Spend as much time on your lead as you do on your headline. What are the opening words and sentences that will grab a reader’s interest?
Those first few lines show up now for LinkedIn articles in your profile. Carefully consider what you want your first 30 words to say.
Get the length right
About 600 to 800 words is ideal. This is approximately the length of a newspaper op-ed article. It’s okay, though, to go shorter or longer if your topic warrants it. For something really long, you can break it into a series, as I did for my bio posts and my research on social media.
Since this post has hit that limit, watch for the remaining tips in a part 2 post coming soon.
by Caroline Leach | Oct 24, 2018 | Learning, Social Media
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Do you give speeches, talks and presentations as part of your work?
Have you wondered where to share them on your LinkedIn profile?
It’s a bit of a conundrum since there isn’t a specific section for speeches and talks at this time. But that gives you options, depending on how much you want to emphasize the speaking you do.
There are a few starting places. You could showcase them in your summary, as part of a specific job, or as a separate job listing as a speaker.
Another option is to use one of the Accomplishments sections. In this area, you can provide content for:
- Honors & Awards
- Publications
- Certifications
- Projects
- Patents
- Test Scores
- Organizations
- Courses
- Languages
At this point in my career, I hope no one would be interested in my GRE or GMAT scores, even if I could remember what they were. I’m still struggling to learn Spanish. And I’m not anticipating a patent any time soon. So test scores, languages and patents are off the table.
But speaking engagements?
In reflecting on this year alone, I realized I’ve given a talk at least once a month – at mentoring circles, at a legal conference, in town hall meetings, at a women’s leadership event, in a video series, at a sales and service center, in a social media podcast, and so on.
My LinkedIn profile was missing this important aspect of my work. In updating it, I discovered some tips that may be helpful to you in determining the best ways to share your own speeches.
A bit of research led me to a decision point between Publications and Projects.
I already had one project, Social Media for Innovation with Michael Ambrozewicz, Thyda Nhek Vanhook and Gerry Ledford. It was a series of case studies and innovation experiments on engaging employees and customers through social media. It was clearly not a speech. So there would be some cognitive dissonance to overcome in including speeches alongside this project.
That’s where the dictionary came in handy.
A publication according to Dictionary.com is “(1) the act of publishing a book, periodical, map, piece of music, engraving or the like; (2) the act of bringing before the public; announcement.”
And publish means to “(1) issue for sale or distribution to the public; (2) issue publicly the work of; (3) submit online, as to a message board or blog; (4) announce formally or officially; (5) make publicly or generally known.”
The sense of bringing something before the public felt analogous to giving a speech and sharing information publicly.
How about a project? It’s “(1) something that is contemplated, devised or planned; (2) a large or major undertaking, especially one involving considerable money, personnel or equipment; (3) a specific task of investigation, especially in scholarship.”
In a stretch, a speech could be considered a project. But to me it feels more like a publication.
And the information fields for both areas in LinkedIn are very similar. One minor difference is a Publication lists an author or authors, and a Project lists a creator or creators. Also, the Project entry lets you identify which specific job or educational degree the work is associated with.
Ultimately it’s up to you which area to choose. The good news is you have options. And perhaps a future LinkedIn update will add a “Presentations” or “Speeches” section to Accomplishments, making this a moot point.
What’s a good way of choosing which speaking engagements to include in your profile? In my case, there were three criteria.
- Could it be shared publicly, i.e., was it not confidential or sensitive?
- How relevant was it to my current and future work?
- Was there a public link to the video or audio?
That’s what led me to add Publications entries with 5 talks so far this year, including as authors the people who interviewed me or produced the segment – Josh Ochs of the Smart Social Podcast, John Stancliffe who rebooted a Women in Technology video series, and Shelley Zalis who founded The Female Quotient.
And I’m excited about a few more talks in the queue.
On Monday, October 29, I’ll moderate a USC Annenberg Facebook live with alumni session on starting your own communications firm. These are learning sessions that Annenberg’s Leticia Lozoya creates a few times each year. In this one, business owners Maggie Habib, Tom Henkenius and Rebecca Meza will share an inside view of how to launch and grow your own company.
I’ve also been approached about giving a TEDx talk in spring 2019, speaking to professional associations, and talking about personal branding for women. The invitations often result from my presence on LinkedIn, Twitter and other social media.
If you want to speak more to develop your career and your reputation as a thought leader in your field, consider adding your speeches to your LinkedIn profile and sharing your expertise through articles and posts.
You may be pleasantly surprised that you’ll be invited to talk about those subjects to audiences you care about.
Where do you share your speeches and talks in your LinkedIn profile?
by Caroline Leach | Oct 17, 2018 | Social Media
What’s the best day and time to publish an article on LinkedIn?
It’s wise to check the data frequently, because it often changes.
A year ago, studies suggested the sweet spot was 10 to 11 am on weekdays, and especially on Tuesdays.
In 2018, Sprout Social says the best time is on Wednesdays between 3 and 5 pm. Tuesdays through Thursdays are ideal, with the least engagement coming from Fridays through Mondays. That makes sense, given the cycle of the work week.
Co-Schedule aggregated several studies and concluded midweek from 5 – 6 pm, 7:30 to 8:30 am and at 12 pm. Essentially, it’s ideal to post before and after “regular” work hours (if there is such a thing anymore), in addition to lunchtime when people may be taking breaks.
Today and in the coming weeks I’ll test the Wednesday afternoon data with my own articles. Generally I post an article every Wednesday. Rather than posting in the morning, though, I’ll try the 3 – 5 pm window in Pacific Time, my local time zone.
I’ll post right at 3 pm since some of my network is in earlier U.S. time zones. Fascinating fact: almost 80% of the U.S. population lives in the Eastern and Central time zones.
My LinkedIn articles are based on my blog on how people use social media to build their careers and their companies. Sharing my blog post content on LinkedIn has been a valuable way of reaching a broader audience that is likely to find value in the content.
Wednesdays weren’t a data-driven decision in the beginning. Most of my blog post writing was on weekend mornings. My teens were sleeping in, and I had quiet time for writing. Wednesday became my reposting day on LinkedIn simply to give myself a few days to get it posted.
In the process, I began collecting and analyzing my own data. With my Excel spreadsheet of 18 months of posting an article roughly every week, I went back through my data to see if my experience aligns with the industry studies.
One of the questions when I shared my data six months ago was from a former colleague, Sarah Groves. She was curious about the ideal day of week and time of day to share LinkedIn content. At the time, there wasn’t a clear cut answer in the data, meaning that any weekday was fine. As I’ve collected more data, I’m curious if anything had changed.
Looking at my top 20 articles for views, likes, comments and shares, a few data points jumped out.
First, 60% of them were posted on Wednesday. But the highest scoring article was posted on Tuesday. And all days of the week were represented.
Second, 65% of them had strong headlines. They scored in the “green zone” at a score of 70+ in the Co-Schedule headline analyzer.
Third, 80% of the top 10 were posted in 2018 vs. 2017. They’re reaching a broader audience probably because my network has grown by 1,000 people.
What are the takeaways from this?
The quality of the content matters more than the day and time it’s posted. It’s ideal to focus on offering your network your best thinking in your articles. Write about the expertise and perspective that is unique to you that would be valuable to your network. Then to make sure it has the best chance of reaching the broadest audience, post it on a Tuesday, Wednesday or Thursday.
Headlines matter. You can write the best article in the world, but if the headline doesn’t pique people’s interest in clicking on the link, you won’t reach a broad audience. Write several headlines for every article. See how they score in a headline analyzer. It’s almost a gamified approach to headline writing, because you can keep entering headlines to try to get a higher score.
The size and quality of your network is important. Keep building a high-quality network of connections on LinkedIn. Connect with people you meet and want to meet. Be sure to personalize your invitations to strengthen your relationship. By increasing your connections and followers, your content will reach a broader audience, which is likely to increase engagement.
It’s wise to experiment with different days and times. All the data in the world is meaningless if it doesn’t improve your unique situation. You can try posting on different days and times of the week, and track the views, likes, comments and shares from your articles. What trends do you see over time? What are the patterns in your top articles? How might the engagement be affected by the local time zones of your audience?
What day and time for posting LinkedIn articles has gotten the most engagement for you?
by Caroline Leach | Oct 10, 2018 | Careers, Change, Corporate Communications, Leadership, Learning, Social Media, Work/Life
These beautiful photos of my farewell celebration are by Jessica Sterling
If you’re here, it’s because I really like you.
That’s how I started my remarks at my corporate farewell event exactly one month ago today.
As is my writing practice, I thought about what I wanted to say, who I wanted to thank, and how I hoped people would feel. I gave myself the speechwriting assignment and let my subconscious go to work on it. I find that ideas pop up while I’m doing other things.
Except with everyone else going on, it wasn’t quite done by the time the event arrived. Usually I like to ideate, write, iterate, memorize and then speak without notes. That didn’t happen this time.
This next part is for my colleagues who have told me I always seem prepared and poised. You may get a zing of delight to know that I was still writing my remarks in my Evernote app while my husband Kevin was driving us to the event.
So of course I couldn’t memorize it. And in the spirit of keeping it short, I left out a lot of what I wanted to say. So I’m sharing it here, for my friends and colleagues who were there, and for many others who aren’t in Southern California and couldn’t be there.
______
My daughter was 11 months old when I came to work at DIRECTV as a communications manager.
In my interview, Jeff Torkelson said, “It’s really busy here. Do you think you can handle it?”
Those words haunted me at the end of my first week. Everyone was running around with their hair on fire. No one seemed to leave at the end of the day. It didn’t seem like anyone else had a baby at home. I realized I’d made a big mistake in taking the job.
But I couldn’t quit after a week. So I decided I would commit to a year. After that I would find a new job.
But then I found ways to succeed in the environment, like doing thinking and writing projects in the early mornings. And without my even asking, my male and female bosses offered me the ability to work from home one day a week when I returned to work after my son was born.
So much opportunity grabbed me. And it didn’t let go.
A transitional time like this reminds me of wise words from great leaders.
Eddy Hartenstein, the charismatic pioneer who founded DIRECTV and the father of modern-day satellite television, said upon leaving the company many years earlier that “we are victors, not victims.”
I remember Eddy coming to my office to practice his talk before his farewell event. My colleague Tina Morefield and I listened and tried not to shed tears. I still get chills thinking about it.
Mike White, another legendary leader at DIRECTV, often said that “sometimes you need to replant yourself.” He is a model of ongoing reinvention and lifelong learning. He’s a super-smart English major who became a CEO.
After 30 years in the corporate world (!), it was time for me to replant myself. It felt like being in my 20s again, graduating from UCLA and wondering what to do with the rest of my life. So I began to look back over the years for clues.
When I was 5 years old, I loved to read and write. My uncle gave me what used to be known as a typewriter (younger readers can Google it). I’d type up stories, letters and calendars. Anything, really.
My grandmother and my mother encouraged my writing (along with my parents requiring that I take math and science every year in high school). My dad suggested I study English in college. But I wondered what kind of a career I could have. How would I become financially independent? If only I’d known then about where Mike White’s career journey would lead.
So I studied economics. And I ultimately found corporate communications, at the intersection of business and writing. It fits perfectly with my Strong Interest Inventory profile of artistic, social and enterprising interests.
Julia Cameron who wrote The Artist’s Way might have called it a shadow career. Because I really wanted to be a writer. But I didn’t know how to do it and live the life that I wanted.
That’s probably why I started an internal blog at DIRECTV in 2012 when my team launched a social collaboration website. And I started this blog on New Year’s Day 2015 to explore the future of corporate communications. I had a lot of support and encouragement from my boss at the time, Joe Bosch, our chief human resources officer.
Now writing is the foundation of what I’m doing as an emerging entrepreneur. I’m writing, consulting, speaking and teaching about how professionals can grow their careers and business owners can grow their companies through social media.
With that said, the time with my colleagues in the corporate world was anything but a shadow career.
That’s because of all the incredible things we did together. There were so many challenging projects. But we brought everyone’s talents together, worked as a team and made it happen, again and again. It was fun and rewarding along the way.
At our first-ever dealer conference called Dealer Revolution, I remember dancing the night away in what was then the Texas Stadium after Kerin Lau and her events team made the 2,000-person event happen. We got to meet Rod Stewart before he performed that night. When it came time to take photos, I hoped I wouldn’t be taller than him. I wasn’t disappointed.
The ever-incredible events team
There are KaBOOM! playgrounds in New Orleans, Atlanta and Las Vegas. Children are probably happily playing on them right now, thanks to the work by Tina Morefield, Brooke Hanson, Brynne Dunn Jones, Jamie Zamora, Andy Bailey and so many more.
Anthony Martini joined us when many of the installation and service technician companies were insourced. Out of nothing, he built the corporate communications infrastructure. And working with Carlos Botero, those communications helped create a workforce so engaged that Willis Towers Watson wrote a case study on it.
Launching social collaboration with Michael Ambrozewicz and Thyda Nhek Vanhook and IT colleagues Mike Benson, Frank Palase, Brian Ulm and many others was my first real introduction to social media. It made me want to crawl under my desk and hide until it went away.
But that didn’t happen so I had to conquer my fears and move forward. I launched an internal blog so I could learn and model what it was like to try new things, look silly in the process and learn from everyone in the community.
Creating an employer brand with Michael Ambrozewicz, Linda Simon and Rosanne Setoguchi along with Mark Schumman bordered on the sublime. I remember the electrifying moment when Vanessa Sestina completed the puzzle with our tagline, we entertain the future.
Then it came time for the corporate campus to be upgraded. It meant new ways of working in open and collaborative space. There was a lot of hand wringing. Fellow members of the Campus Launch Advisory Board will remember. In the end, Paul James and Hilary Hatch did an incredible job and Tyler Jacobson communicated it to perfection, with great counsel from Reza Ahmadi.
When we got the news that AT&T was going to acquire DIRECTV, it was the thrill of a lifetime to be part of the integration team led by Jennifer Cho at DIRECTV and Jeff McElfresh at AT&T. What seemed at first like having a front-row seat to a Harvard Business Review case study was actually like getting an MBA in real time.
Through it all, I was passionate about advancing women at the company through mentoring circles and employee resource groups. What a thrill when Dan York brought the Academy Award-winning actor Geena Davis to speak at the company not once, but three times. She is doing incredible work to bring gender parity to television and film roles. And Phil Goswitz was able to have Gywnne Shotwell, COO of SpaceX, come and speak to our women’s resource group.
Some of my mentoring circle friends
And as a capstone, I got to work with Fiona Carter as she championed gender equality and inclusion in the company’s advertising and media. I’ll always remember the inspiring work to measure and communicate inclusion with Chris Cervenka, Bill Moseley, Eric Ryan, Michelle Smith, Brett Levecchio, Caitlyn Wooldridge and so many more.
I’m beyond proud of the inclusive advertising being produced by Val Vargas, Sarita Rao, Sandra Howard and many others at the company. They are all role models that I hope many others in the industry will follow.
And whenever I didn’t know what to do or needed to brush off criticism, I got the best advice from my husband Kevin. Borrowed from the film Madagascar, he’d always say, “Just smile and wave, boys. Smile and wave.”
There are so many more incredible memories and people (like my most recent team members Stephen Santiago and Sabrina McKnight). It’s been an honor to work with all of you. I learned so much from you. We’ll always be connected by the DIRECTV and AT&T family.
Things came full circle last week when I heard from Tina Quinn, who was my coach over the last year. She recommended Steven Pressfield’s book, The Artist’s Journey.
It picks up where Joseph Campbell and the hero’s journey leave off. Early in my corporate career I read about the hero’s journey. It articulates the timeless sequence of events for nearly every story, novel or film.
“The artist’s journey comes after the hero’s journey,” Pressfield says in his book about the lifelong pursuit of meaning. “Everything that has happened to us up to this point is rehearsal for us to act, now, as our true self and to find and speak in our true voice.”
There is a rich personal history that I draw upon now. It’s in no small part thanks to the people I spent the last few decades working with.
You have each inspired me in your own way. I am profoundly grateful.
So my question to you is, are you doing what you really want to do?Where is your artist’s journey leading you?
Thanks to Jessica Sterling at JessicaSterling.com for these beautiful photos of my farewell celebration
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