What Makes a Great Acceptance Speech?

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The Golden Globes is a great reason to gather with family and friends.

It’s fun to celebrate favorite movies and TV shows, rooting for favorite performers.

And if you’re a communicator and marketer, like me, it’s entertaining to listen for the best speeches of the evening.

The winners in my book? Sylvester Stallone for Creed and Lady Gaga for American Horror Story: Hotel.

Show emotion. Sly looked stunned when his name was announced, sitting in his seat for a few moments before he stood up. (The standing ovation may have begun before he stood up himself.) And his first words were about his genuine surprise.

Lady Gaga pulled her hand to her mouth, stopping time for a moment as the win sunk in. And among her first words were, “This is the biggest moment of my life.”

Shine the light on others. Sly endeared himself to the whole world when he said, “I am the sum total of everyone I’ve ever met.”

Lady Gaga said, “Because of you I was able to shine.” And, “Thank you for sharing your talent with me.” And, “You guys pick me up every day.”

Be brief. The best speakers leave you wanting more. Not wondering if they’re going to say something memorable (eventually), or wrap it up and be gone. Not so with Sly and Lady Gaga. I would have been happy listening to them speak for hours.

And that’s the art of a great acceptance speech.

6 Brilliant Blogs for Marketers

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What are great blogs for marketers?

And why read blogs anyway? Because they’re a quick, timely and entertaining way to learn about the latest trends in marketing and get interesting viewpoints on how the field is rapidly evolving.

Researching top marketing blogs reaffirmed 2 things. First is my devotion to 3 blogs marketing-related blogs. Second is 3 more I’m adding to the blogs folder on my iTools (the collective name for my personal iPhone, iPad and MacBook).

3 long-time favorites –

Seth GodinAlso known as “Seth Godin’s riffs on marketing, respect, and the ways ideas spread.” Ever since Linchpin, I’ve been a fan. His post, Don’t snow globe me, bro, not only helped my former Corp Comms team focus on what’s most important. One of my team members was so inspired she had a snow globe made for me.

Chris BroganAlso known as “media, marketing, lead generation and customer acquisition strategies for business.” Ever since Social Media 101, I’ve been a fan. And I’m endlessly inspired by Chris’ perseverance – with blogging and with life.

Harvard Business ReviewAlso knowns as “ideas and advice for leaders.” Ever since I found back issues in a colleagues’s office, I’ve been a fan. So many terrific thought leaders – Umair Haque, Peter Bregman, Heidi Halvorson, Alexandra Samuels, Tom Davenport, Dorie Clark, Tony Schwartz, Karie Willyerd and more. Now I’m following posts on marketing, market research, analytics, branding and data.

3 new favorites –

Ryan Holiday. Also known as “meditations on strategy and life.” Ever since I visited Ryan’s blog, I’ve been a fan. Of all the marketing blogs I searched – and there were dozens – this captured my attention. I clicked through post after post, and link after link of this author, marketer and entrepreneur.

Ann Handley. Also known as a “content marketing keynote speaker and best-selling author.” Ever since Everybody Writes, I’ve been a fan. Her expertise is digital content marketing. She’s the chief content officer at MarketingProfs, with marketing resources for marketing professionals.

FiveThirtyEightAlso known as “using statistical analysis – hard numbers – to tell compelling stories about elections, politics, sports, science, economics and life.” No, it’s not a marketing blog. But since my new role is in market research, reading this blog launched by statistician Nate Silver is another immersion strategy to accelerate my learning project.

What are your favorite marketing blogs?

Every Day is New Year’s Day

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How’s your life going a week into the new year?

Are you firing on all cylinders? Energized by your dreams of creating change in your life? Or does it feel like ages ago that you embraced a bright, shiny new year, with all its possibilities?

Perhaps we’re expecting too much from a single day. Perhaps we’re trying to do too much. Or perhaps we didn’t plan for life’s unexpected twists and turns.

But perhaps New Year’s Day is as much as state of mind as it is a date on the calendar. How could you bring a New Year’s sensibility to all of your days? Here are a few ideas.

Set yourself up for success the night before. Wrap up your tasks for the day. Note your priority actions for tomorrow. Straighten up your surroundings. Pack a delicious lunch. Set out the stuff you’ll need for tomorrow. Get a good night’s sleep.

Have a plan. Don’t put everything on your list for the day. When I do that, my eyes glaze over and I don’t know where to begin. Start with 3 to 5 priority tasks. Pick one to tackle first thing. Your most difficult one. Preferably in a 60- to 90-minute uninterrupted block of time.

Expect the unexpected. When you over schedule, there’s no slack in the day to roll with the punches. This week, for example, we (finally) had rain in Southern California. That meant traffic was heavier and more time was needed to get to the office. Plan some unplanned time to make up the difference.

Enjoy the adventure. Take in the sights and sounds of your surroundings. Look up from your smartphone. Look people in the eye, smile and say hello. Be present and make note of what’s happening from moment to moment.

Stop the doom loop. If you hear yourself spiraling into a sea of negativity, tell yourself to stop. Replace those thoughts with more positive, optimistic ones. If you feel embarrassed about a mistake you’ve made, remember that most people are thinking about themselves and won’t even notice.

Cut yourself some slack. Focus on the good in your day. Remind yourself of what you did accomplish (hopefully your top 3 – 5 priorities), rather than what you didn’t. Speaking of “priorities,” did you know when the word first entered the English language in the 14th century, it was singular? That’s right. You could only have one priority. Not multiple ones, as we have today.

Be kind to yourself — and others. Often we can get so wrapped up in our own challenges, that we fail to notice others are struggling with the same things. Or even more difficult problems than our own. It’s safe to assume that everyone we come in contact with is carrying a heavy load. Be nice to them. Smile. Offer a kind word. That goes for you, too.

Act the way you want to feelThis is my favorite of the “Secrets of Adulthood” from Gretchen Rubin and The Happiness Project. If you want to feel happy, start acting that way. If you want to feel grateful, think about your blessings. If you want to feel more positive and optimistic, start acting that way. It takes a deliberate choice and less than a minute of your time. That’s a pretty good return.

Remember that today is your new year’s day. And tomorrow. And the day after that. Make it count. Make a difference. Make it fun. Because all of our new year’s days add up to our lives. What kind of a life are you living? You don’t have to meet every last goal for yourself before you start enjoying it. Decide to make each moment special, for yourself and everyone around you.

Quant Questions

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What are good questions to ask about new research?

That was the question I had as I revisited Keeping Up With the Quants: Your Guide to Understanding + Using Analytics.

Written by Tom Davenport and Jinho Kim, this is a book I read a few years ago when I led our company’s employee engagement survey strategy.

Working closely with our partner, Towers Watson, I was learning a lot. Yet I wanted to better understand the underlying analytics.

As I moved into a new role and have embarked on a learning project, I’ve revisited the book.

It includes a great list of questions that leaders should ask about analytics projects. They’re summarized from marketing and strategy professor Liam Fahey‘s article in Strategy and Leadership.

Here they are:

Overall questions:

  1. What business issue or need is the analytics work intended to inform? (This reminds me of the McKinsey & Company question, what problem are we solving for?)
  2. What are the core insights relevant to understanding the business issue and its context?
  3. How can I leverage these insights in the work I do?
  4. How do the insights affect decisions confronting us now?
  5. How do the insights help shape emerging and future decisions?

Questions for preliminary findings:

  1. What is surprising about this finding?
  2. Can further analysis be done to strengthen or refute the finding?
  3. Should others be involved to challenge this emerging finding?
  4. Is there a significant insight emerging here?
  5. If the thinking holds up, how should it affect my thinking on this or other topics or issues?

Questions for new insights:

  1. What is new to each insight?
  2. What was the old understanding?
  3. How significant is the difference?
  4. What is the reasoning or “argument” that connects the data set to the insight?

Questions after insights have been delivered:

  1. Who was/is involved in shaping the new understanding?
  2. How might they have influenced the outcome?
  3. What might be the principal difference across individuals or units?

In our ever busier and faster world, I also ask myself what the one key takeaway and implication is from the research. How would I summarize the insights in a sentence or a tweet?

In addition, I ask myself if I truly understand the work. If not, it’s time for more questions.

After seeing the movie The Big Short this weekend about the 2008-09 financial crisis, I wish more people had asked a lot more questions.

Find Your Adventure

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Early in my career I had to visit a supplier in France. The company was in Paris, so evenings became perfect for sightseeing.

The Eiffel Tower was high on my list. I asked one of my French colleagues if he had any suggestions for my visit. Surprisingly, he hadn’t visited the landmark, despite living in the area of many years.

The same dynamic applies to me at times in Los Angeles. Some things are so close, I could go any time. As a result, “any time” often doesn’t happen.

On New Year’s Day in 2015 as I watched the Rose Parade on TV, I decided it would be fun to go this year. Pasadena isn’t far from home. And I had happy memories of attending the parade once as a teen.

What fun this morning was. There was the parade of street vendors and bicyclists before the event. Supporters of one of the presidential candidates had their own parade after the last official parade participants disappeared down Colorado Boulevard.

And I don’t recall ever seeing in the televised version the pooper scoopers who follow each group of horses. Yet these were some of the most animated and crowd-friendly people in the parade. They waved, danced and took selfies with spectators.

When skywriters filled the sky with political messages, even the marching band at our spot on the parade route turned to look. Some pulled out their phones to snap pictures.

The element of the unexpected was what made the day. It made me think about the practice of PR. What a fascinating way to attract attention and dominate social media.

It’s funny how leisure time can help you think in new ways about your profession and about your work.

That was one of the key points that caught my eye in Laura Vanderdam‘s book, What the Most Successful People Do on the Weekend.

She also suggests having 3 to 5 “anchor events” each weekend a dinner with friends and family, a movie, a bike ride, a trip to a local landmark and so on.

To fuel those events, she advocates making a List of 100 Dreams. The ones within an hour or two of your house can serve as inspiration for weekend planning.

Her idea that you need to plan your weekends as much as you plan your work weeks leads to a lot more fun and enjoyment. And that perspective makes everything in life better, whether it’s personal or professional.

Find Your Adventure was the theme of today’s Rose Parade. What will your adventure be this year?